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Returns Policy

We will gladly give store credit for any change of mind purchases within 14 days. Simply send your item/s you want to return and a returns form to:

Always Alice Returns

Shop 42 Sturt Mall, 135 Baylis Street,

Wagga Wagga, NSW, 2650

You can download our returns form here. If you are unable to provide an exchange form, a piece of paper with your name and order number is sufficient.

Returns are processed within two business days of receiving your item/s. All returns will be automatically processed for store credit and an email will be sent to you with details to use your store credit once the return has been processed. If an exchange is desired, you will need to place a new order using that store credit on our website or contact us on You will receive an email with details of the store credit once your return is processed. Postage for return items will be at the customers cost. Returns must be received in original condition (unwashed, unworn, tags still attached, in original packaging). In the rare event that a return is rejected, the decision is final and not negotiable. If you're looking to return a faulty item, please contact us on 0456 615 521 so we can resolve this for you. Should you have any questions regarding our returns policy please contact us on 0456 615 521 or